Board Thread:Questions and Answers/@comment-33787282-20171129120010

first time i download launcher, i hve problem with firewall but now it can be overcome by turning off the antivirus and run the launcher again

right now I have a problem, when I start playing it, I can not play it because when it started there was only pink screen and music only

What should I do? I've tried to re-download using a different connection but still the results are the same, please help me 