Board Thread:Bug Reports/@comment-26563796-20191229222510/@comment-30798631-20200118023446

You should try downloading it again, but make sure your antivirus doesn’t detect it as a potential virus. Anti-virus programs seem to do that often, they think a file is potentially harmful, so they extract and delete the file without you knowing.

Try excluding this download from your antivirus, and try again. If it doesn’t work you can ask again.